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When the unit came back up again the following error came up on the screen: "system software missing" The Nuvi would not boot! HOLD down the power button and you will see "Pre Boot Mode" appear on the lower part of the display.

I contacted the local Garmin support rep and I was given the following sequence to recover from this condition: 1. KEEP HOLDING the power button down and the display will flicker, do this until the pre boot mode message disappears.

I could not work out a way to recover from this as the upgrade failed (not fully complete) and the only option was to reset the unit via the power button.

I emailed Garmin about this and just received this response: Thank you for contacting Garmin International.

Have you recently connected your nuvi to the computer and updated the firmware?

There was a progress bar and after about 2 minutes it was done. I assumed that my device was just completing the BT update cycle.

Can't say I've seen this happening after an extended time from when my device was booted up.

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All of this and they already have an update function built into the unit (Webupdater).

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